Frequently Asked Questions
Everything you need to know about your Arcturus Tactical experience.
What is the typical shipping timeframe for orders?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
What is your return policy for apparel and gear?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please note that certain tactical gear items must be in their original sealed packaging to qualify for a refund.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' specific to that garment. We recommend measuring your chest and waist circumference to compare against our tactical fit charts, as our items are designed for both mobility and durability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.
Are your materials field-tested for durability?
Yes. Our apparel utilizes high-grade Ripstop fabrics and reinforced stitching. Every design undergoes rigorous stress testing to ensure it meets the demands of both professional operators and outdoor enthusiasts.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and customs duties are calculated automatically during the final stage of checkout.